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COB 4.2 Terms of business and client agreements with customers
As Published: 2003
COB 4.2 Terms of business and client agreements with customers
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REC 3.15 Suspension of services and inability to operate facilities
As Published: 2001
REC 3.15 Suspension of services and inability to operate facilities
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SUP 21.1 Form of waiver for energy market participants
As Published: 2003
SUP 21.1 Form of waiver for energy market participants
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DISP 1.6 Cooperation by firms with the Ombudsman
As Published: 2002
DISP 1.6 Cooperation by firms with the Ombudsman
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CASS 5.8 Safe keeping of client's documents and other assets
As Published: 2005
CASS 5.8 Safe keeping of client's documents and other assets
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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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SUP 12.8 Termination of a relationship with an appointed representative
As Published: 2004
SUP 12.8 Termination of a relationship with an appointed representative
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CASS 5.2 Holding money as agent of insurance undertaking
As Published: 2004
CASS 5.2 Holding money as agent of insurance undertaking
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DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
As Published: 2003
DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
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ICOB 5.2 Information - responsibilities of insurers and intermediaries
As Published: 2004
ICOB 5.2 Information - responsibilities of insurers and intermediaries
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