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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

SUP 4.1 Application

As Published: 2003

SUP 4.1 Application

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

MCOB 5.6 Content of illustrations

As Published: 2004

MCOB 5.6 Content of illustrations

CRED 9.1 Application, purpose and interpretation

As Published: 2002

CRED 9.1 Application, purpose and interpretation

COB 9.1 These provisions have been moved to the Client Assets sourcebook (CASS)

As Published: 2002

COB 9.1 These provisions have been moved to the Client Assets sourcebook (CASS)

MCOB 12.1 Application

As Published: 2004

MCOB 12.1 Application

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

COB 2.2 Inducements and soft commission

As Published: 2001

COB 2.2 Inducements and soft commission

COB 10.2 Application of general COB rules

As Published: 2001

COB 10.2 Application of general COB rules

MCOB 5.4 Illustrations: general

As Published: 2004

MCOB 5.4 Illustrations: general

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

ICOB 5.2 Information - responsibilities of insurers and intermediaries

As Published: 2004

ICOB 5.2 Information - responsibilities of insurers and intermediaries

MCOB 7.1 Application

As Published: 2004

MCOB 7.1 Application

CASS 5.3 Statutory trust

As Published: 2004

CASS 5.3 Statutory trust

SUP App 2.8 Ceasing to effect contracts of insurance

As Published: 2002

SUP App 2.8 Ceasing to effect contracts of insurance

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers