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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

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REC 6.3 Recognition requirements

As Published: 2004

REC 6.3 Recognition requirements

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DISP 1.5 Record keeping and reporting

As Published: 2002

DISP 1.5 Record keeping and reporting

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DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

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DISP App 1.1 Application and Purpose

As Published: 2002

DISP App 1.1 Application and Purpose

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MCOB 12.6 Business loans

As Published: 2004

MCOB 12.6 Business loans

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TC 1.1 Application and purpose

As Published: 2002

TC 1.1 Application and purpose

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COB 6.4 Product disclosure: special situations

As Published: 2004

COB 6.4 Product disclosure: special situations

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SUP 12.1 Application and purpose

As Published: 2004

SUP 12.1 Application and purpose

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REC 3.2 Form and method of notification

As Published: 2001

REC 3.2 Form and method of notification

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MCOB 4.1 Application

As Published: 2004

MCOB 4.1 Application

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APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

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MAR 1.10 Statement of policy on penalties

As Published: 2001

MAR 1.10 Statement of policy on penalties

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REC 3.18 Membership

As Published: 2001

REC 3.18 Membership

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CRED 2.1 What is this guide?

As Published: 2004

CRED 2.1 What is this guide?

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MCOB 5.2 Purpose

As Published: 2004

MCOB 5.2 Purpose

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COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

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MCOB 10.4 Total charge for credit

As Published: 2004

MCOB 10.4 Total charge for credit

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MCOB 12.5 Excessive charges

As Published: 2004

MCOB 12.5 Excessive charges

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REC 3.1 Application and purpose

As Published: 2001

REC 3.1 Application and purpose

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