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DISP 1.6 Cooperation by firms with the Ombudsman
As Published: 2002
DISP 1.6 Cooperation by firms with the Ombudsman
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DISP App 1.6 Criteria for determining complaints
As Published: 2004
DISP App 1.6 Criteria for determining complaints
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COB 4.2 Terms of business and client agreements with customers
As Published: 2003
COB 4.2 Terms of business and client agreements with customers
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COLL 9.4 Facilities in the United Kingdom
As Published: 2004
COLL 9.4 Facilities in the United Kingdom
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DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?
As Published: 2004
DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?
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COND 2.1 Threshold condition 1: Legal status
As Published: 2002
COND 2.1 Threshold condition 1: Legal status
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CASS 1.4 Application: particular activities
As Published: 2004
CASS 1.4 Application: particular activities
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REC 2.12 Proper markets and disclosure of information (UK RIEs only)
As Published: 2004
REC 2.12 Proper markets and disclosure of information (UK RIEs only)
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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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