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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.1 Application and Purpose

As Published: 2001

DISP 1.1 Application and Purpose

DISP INTRO 1 Introduction

As Published: 2004

DISP INTRO 1 Introduction

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

DISP 4.2 The standard terms

As Published: 2002

DISP 4.2 The standard terms

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

GEN 2.2 Interpreting the Handbook

As Published: 2004

GEN 2.2 Interpreting the Handbook

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

DISP 2.6 To which activities do the rules apply?

As Published: 2003

DISP 2.6 To which activities do the rules apply?

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

SUP 13.3 Establishing a branch in another EEA State

As Published: 2001

SUP 13.3 Establishing a branch in another EEA State

DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

SUP 16.1 Application

As Published: 2001

SUP 16.1 Application

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

As Published: 2004

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

SUP 15.3 General notification requirements

As Published: 2004

SUP 15.3 General notification requirements

DISP App 1.1 Application and Purpose

As Published: 2002

DISP App 1.1 Application and Purpose