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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

MCOB 9.7 Disclosure at the start of the contract

As Published: 2004

MCOB 9.7 Disclosure at the start of the contract

REC 2.2 Method of satisfying the recognition requirements

As Published: 2004

REC 2.2 Method of satisfying the recognition requirements

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

SUP 11.9 Changes in close links

As Published: 2004

SUP 11.9 Changes in close links

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

MCOB 12.4 Arrears charges

As Published: 2004

MCOB 12.4 Arrears charges

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

MCOB 2.8 Record keeping

As Published: 2004

MCOB 2.8 Record keeping

SYSC 3.1 Systems and Controls

As Published: 2001

SYSC 3.1 Systems and Controls

SUP 12.9 Record keeping

As Published: 2004

SUP 12.9 Record keeping

MCOB 13.6 Repossessions

As Published: 2004

MCOB 13.6 Repossessions

COB 2.3 Reliance on others

As Published: 2003

COB 2.3 Reliance on others

SUP 15.2 Purpose

As Published: 2001

SUP 15.2 Purpose

REC 2.15 Discipline

As Published: 2004

REC 2.15 Discipline

COND 1.3 General

As Published: 2001

COND 1.3 General

SUP 5.5 Duties of firms

As Published: 2001

SUP 5.5 Duties of firms

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

COLL 7.3 Winding up a solvent ICVC and terminating a sub-fund of an ICVC

As Published: 2004

COLL 7.3 Winding up a solvent ICVC and terminating a sub-fund of an ICVC