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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

CASS 5.8 Safe keeping of client's documents and other assets

As Published: 2005

CASS 5.8 Safe keeping of client's documents and other assets

COB 2.3 Reliance on others

As Published: 2003

COB 2.3 Reliance on others

SUP 13.11 Record keeping

As Published: 2001

SUP 13.11 Record keeping

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

COB 11.6 Delegation to a permitted third party.

As Published: 2001

COB 11.6 Delegation to a permitted third party.

ICOB 4.1 Application and purpose

As Published: 2005

ICOB 4.1 Application and purpose

CASS 3.2 Requirements

As Published: 2003

CASS 3.2 Requirements

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose

MAR 1.3 Behaviour

As Published: 2001

MAR 1.3 Behaviour

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

MCOB 5.7 Business loans

As Published: 2004

MCOB 5.7 Business loans

MCOB 2.5 Reliance on others

As Published: 2004

MCOB 2.5 Reliance on others

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

MCOB 2.3 Inducements

As Published: 2004

MCOB 2.3 Inducements