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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

REC 2.14 Rules and consultation

As Published: 2004

REC 2.14 Rules and consultation

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

REC 3.6 Constitution and governance

As Published: 2001

REC 3.6 Constitution and governance

MAR 4.1 Application and Purpose

As Published: 2001

MAR 4.1 Application and Purpose

MCOB 7.7 Business loans

As Published: 2004

MCOB 7.7 Business loans

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

APER 4.3 Statement of Principle 3

As Published: 2001

APER 4.3 Statement of Principle 3

COLL 9.1 Application and general information

As Published: 2004

COLL 9.1 Application and general information

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

SUP 15.9 Notifications by members of financial conglomerates

As Published: 2004

SUP 15.9 Notifications by members of financial conglomerates

MCOB 2.8 Record keeping

As Published: 2004

MCOB 2.8 Record keeping

REC 3.20 Disciplinary action relating to members

As Published: 2001

REC 3.20 Disciplinary action relating to members

REC 3.5 Disciplinary action and events relating to key individuals

As Published: 2001

REC 3.5 Disciplinary action and events relating to key individuals

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

SUP 4.4 Appropriate actuaries

As Published: 2001

SUP 4.4 Appropriate actuaries

REC 3.23 Default

As Published: 2001

REC 3.23 Default

DISP INTRO 1 Introduction

As Published: 2004

DISP INTRO 1 Introduction