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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

SUP 14.3 Changes to cross border services

As Published: 2002

SUP 14.3 Changes to cross border services

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

As Published: 2004

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

REC 2.13 Promotion and maintenance of standards

As Published: 2004

REC 2.13 Promotion and maintenance of standards

SUP 12.3 What responsibility does a firm have for its appointed representatives ?

As Published: 2001

SUP 12.3 What responsibility does a firm have for its appointed representatives ?

SUP 16.1 Application

As Published: 2001

SUP 16.1 Application

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

As Published: 2004

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

SUP 11.3 Requirements on controllers or proposed controllers under the Act

As Published: 2001

SUP 11.3 Requirements on controllers or proposed controllers under the Act

COLL 6.5 Appointment and replacement of the authorised fund manager and the depositary

As Published: 2004

COLL 6.5 Appointment and replacement of the authorised fund manager and the depositary

MCOB 6.4 Content of the offer document

As Published: 2004

MCOB 6.4 Content of the offer document

REC 2.3 Financial resources

As Published: 2004

REC 2.3 Financial resources

FIT 2.3 Financial soundness

As Published: 2001

FIT 2.3 Financial soundness

SUP App 3.9 Mapping of the Investment Services Directive , Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

As Published: 2004

SUP App 3.9 Mapping of the Investment Services Directive , Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

COLL 9.3 Section 270 and 272 recognised schemes

As Published: 2004

COLL 9.3 Section 270 and 272 recognised schemes

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications