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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

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REC 3.11 Insolvency events

As Published: 2001

REC 3.11 Insolvency events

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MCOB 7.4 Disclosure at the start of the contract

As Published: 2004

MCOB 7.4 Disclosure at the start of the contract

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MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

As Published: 2004

MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

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SUP 13.11 Record keeping

As Published: 2001

SUP 13.11 Record keeping

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ICOB 8.2 General rules

As Published: 2005

ICOB 8.2 General rules

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REC 3.2 Form and method of notification

As Published: 2001

REC 3.2 Form and method of notification

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ICOB 4.3 Suitability

As Published: 2005

ICOB 4.3 Suitability

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MAR 1.10 Statement of policy on penalties

As Published: 2001

MAR 1.10 Statement of policy on penalties

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MCOB 2.4 High pressure sales

As Published: 2004

MCOB 2.4 High pressure sales

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DISP App 1.3 Eligible complainant

As Published: 2002

DISP App 1.3 Eligible complainant

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MCOB 2.5 Reliance on others

As Published: 2004

MCOB 2.5 Reliance on others

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MCOB 13.4 Arrears: provision of information to the customer

As Published: 2004

MCOB 13.4 Arrears: provision of information to the customer

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MCOB 12.1 Application

As Published: 2004

MCOB 12.1 Application

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MCOB 12.3 Early repayment charges

As Published: 2004

MCOB 12.3 Early repayment charges

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COLL 6.7 Payments

As Published: 2004

COLL 6.7 Payments

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DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

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SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

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COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

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DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

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