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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

GEN 4.1 Application and purpose

As Published: 2003

GEN 4.1 Application and purpose

SUP 11.6 Subsequent notification requirements by firms

As Published: 2004

SUP 11.6 Subsequent notification requirements by firms

CASS 5.3 Statutory trust

As Published: 2004

CASS 5.3 Statutory trust

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

REC 4.6 The section 296 power to give directions

As Published: 2001

REC 4.6 The section 296 power to give directions

REC 3.16 Information technology systems

As Published: 2001

REC 3.16 Information technology systems

REC 4.3 Risk assessments for UK recognised bodies

As Published: 2001

REC 4.3 Risk assessments for UK recognised bodies

SUP 8.8 Revoking waivers

As Published: 2001

SUP 8.8 Revoking waivers

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

As Published: 2004

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

CRED 8.2 Components of capital

As Published: 2003

CRED 8.2 Components of capital

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose