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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

COB 11.1 Application

As Published: 2001

COB 11.1 Application

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

COLL 9.4 Facilities in the United Kingdom

As Published: 2004

COLL 9.4 Facilities in the United Kingdom

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

As Published: 2004

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

MCOB 7.1 Application

As Published: 2004

MCOB 7.1 Application

MCOB 2.3 Inducements

As Published: 2004

MCOB 2.3 Inducements

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment

REC 2.10 Financial crime and market abuse

As Published: 2004

REC 2.10 Financial crime and market abuse

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5