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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

COLL 6.2 Dealing

As Published: 2004

COLL 6.2 Dealing

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

MAR 5.4 Requirements to be imposed on the Part IV permission of an ATS operator

As Published: 2004

MAR 5.4 Requirements to be imposed on the Part IV permission of an ATS operator

SUP 4.3 Appointment of actuaries

As Published: 2004

SUP 4.3 Appointment of actuaries

PRIN 3.4 General

As Published: 2004

PRIN 3.4 General

SUP 15.3 General notification requirements

As Published: 2004

SUP 15.3 General notification requirements

CRED 10.1 Application and purpose

As Published: 2003

CRED 10.1 Application and purpose

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

SUP 15.6 Inaccurate, false or misleading information

As Published: 2001

SUP 15.6 Inaccurate, false or misleading information

COB 3.3 Application: where?

As Published: 2001

COB 3.3 Application: where?

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

ICOB 1.1 Application and purpose

As Published: 2005

ICOB 1.1 Application and purpose

COB 6.4 Product disclosure: special situations

As Published: 2004

COB 6.4 Product disclosure: special situations

ICOB 4.4 Statement of demands and needs

As Published: 2004

ICOB 4.4 Statement of demands and needs

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

REC 2.13 Promotion and maintenance of standards

As Published: 2004

REC 2.13 Promotion and maintenance of standards

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

REC 6.2 Applications

As Published: 2001

REC 6.2 Applications