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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CRED 10.1 Application and purpose

As Published: 2003

CRED 10.1 Application and purpose

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

COLL 8.5 Powers and responsibilities

As Published: 2004

COLL 8.5 Powers and responsibilities

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

MCOB 13.6 Repossessions

As Published: 2004

MCOB 13.6 Repossessions

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

MCOB 12.4 Arrears charges

As Published: 2004

MCOB 12.4 Arrears charges

MCOB 9.1 Application

As Published: 2004

MCOB 9.1 Application

COLL 7.3 Winding up a solvent ICVC and terminating a sub-fund of an ICVC

As Published: 2004

COLL 7.3 Winding up a solvent ICVC and terminating a sub-fund of an ICVC

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

As Published: 2004

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

SUP 6.4 Applications for cancellation of permission

As Published: 2004

SUP 6.4 Applications for cancellation of permission

COLL 5.2 General investment powers and limits for UCITS schemes

As Published: 2004

COLL 5.2 General investment powers and limits for UCITS schemes

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

MCOB 4.6 Cancellation of distance mortgage mediation contracts

As Published: 2004

MCOB 4.6 Cancellation of distance mortgage mediation contracts

COLL 5.6 Investment powers and borrowing limits for non-UCITS retail schemes

As Published: 2004

COLL 5.6 Investment powers and borrowing limits for non-UCITS retail schemes

MCOB 13.1 Application

As Published: 2004

MCOB 13.1 Application

COLL 4.2 Pre-sale notifications

As Published: 2004

COLL 4.2 Pre-sale notifications