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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MAR 1.10 Statement of policy on penalties

As Published: 2001

MAR 1.10 Statement of policy on penalties

MCOB 2.4 High pressure sales

As Published: 2004

MCOB 2.4 High pressure sales

DISP App 1.3 Eligible complainant

As Published: 2002

DISP App 1.3 Eligible complainant

MCOB 2.5 Reliance on others

As Published: 2004

MCOB 2.5 Reliance on others

MCOB 13.4 Arrears: provision of information to the customer

As Published: 2004

MCOB 13.4 Arrears: provision of information to the customer

MCOB 12.1 Application

As Published: 2004

MCOB 12.1 Application

MCOB 12.3 Early repayment charges

As Published: 2004

MCOB 12.3 Early repayment charges

COLL 6.7 Payments

As Published: 2004

COLL 6.7 Payments

COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)

As Published: 2003

COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

COLL 9.2 Section 264 recognised schemes

As Published: 2004

COLL 9.2 Section 264 recognised schemes

COB 2.5 Exclusion of liability

As Published: 2004

COB 2.5 Exclusion of liability

MCOB 13.6 Repossessions

As Published: 2004

MCOB 13.6 Repossessions

COB 2.2 Inducements and soft commission

As Published: 2001

COB 2.2 Inducements and soft commission

MCOB 5.7 Business loans

As Published: 2004

MCOB 5.7 Business loans