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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

COB 2.1 Clear, fair and not misleading communication

As Published: 2001

COB 2.1 Clear, fair and not misleading communication

COB 3.2 Application: what?

As Published: 2001

COB 3.2 Application: what?

CRED App 1.1 This is the table referred to in CRED 2.2.2G.

As Published: 2002

CRED App 1.1 This is the table referred to in CRED 2.2.2G.

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

SUP 13.8 Changes of details: provision of notices to the FSA

As Published: 2001

SUP 13.8 Changes of details: provision of notices to the FSA

MCOB 7.7 Business loans

As Published: 2004

MCOB 7.7 Business loans

SUP 17.7 Method of making transaction reports

As Published: 2003

SUP 17.7 Method of making transaction reports

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose

COB 6.3 Post-sale confirmation: life policies

As Published: 2001

COB 6.3 Post-sale confirmation: life policies

COB 2.4 Chinese walls

As Published: 2001

COB 2.4 Chinese walls

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

SUP 16.5 Annual Close Links Reports

As Published: 2001

SUP 16.5 Annual Close Links Reports

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

SUP 8.5 Notification of altered circumstances relating to waivers

As Published: 2001

SUP 8.5 Notification of altered circumstances relating to waivers

SUP 8.7 Varying waivers

As Published: 2001

SUP 8.7 Varying waivers

SUP App 2.8 Ceasing to effect contracts of insurance

As Published: 2002

SUP App 2.8 Ceasing to effect contracts of insurance