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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

CASS 1.4 Application: particular activities

As Published: 2004

CASS 1.4 Application: particular activities

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

TC 1.1 Application and purpose

As Published: 2002

TC 1.1 Application and purpose

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

COLL 8.6 Termination, suspension, and schemes of arrangement

As Published: 2004

COLL 8.6 Termination, suspension, and schemes of arrangement

SUP 17.7 Method of making transaction reports

As Published: 2003

SUP 17.7 Method of making transaction reports

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

MCOB 10.4 Total charge for credit

As Published: 2004

MCOB 10.4 Total charge for credit

COLL 8.1 Introduction

As Published: 2004

COLL 8.1 Introduction

MCOB 12.1 Application

As Published: 2004

MCOB 12.1 Application

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5