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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

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DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

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COLL 3.3 Units

As Published: 2004

COLL 3.3 Units

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COLL 8.2 Constitution

As Published: 2004

COLL 8.2 Constitution

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MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

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APER 1.2 Purpose

As Published: 2001

APER 1.2 Purpose

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DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

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MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application

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APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5

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