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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

SUP 18.1 Application

As Published: 2001

SUP 18.1 Application

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5