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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
As Published: 2002
DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
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MAR 5.3 Notification of establishment of an ATS
As Published: 2004
MAR 5.3 Notification of establishment of an ATS
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MCOB 13.4 Arrears: provision of information to the customer
As Published: 2004
MCOB 13.4 Arrears: provision of information to the customer
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COLL 8.6 Termination, suspension, and schemes of arrangement
As Published: 2004
COLL 8.6 Termination, suspension, and schemes of arrangement
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DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service
As Published: 2002
DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service
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COB 10.2 Application of general COB rules
As Published: 2001
COB 10.2 Application of general COB rules
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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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MCOB 6.5 Information to be provided in the offer document or separately
As Published: 2004
MCOB 6.5 Information to be provided in the offer document or separately
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