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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

SUP 5.2 The FSA's power

As Published: 2001

SUP 5.2 The FSA's power

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

COLL 8.5 Powers and responsibilities

As Published: 2004

COLL 8.5 Powers and responsibilities

FIT 2.1 Honesty, integrity and reputation

As Published: 2003

FIT 2.1 Honesty, integrity and reputation

SUP 8.5 Notification of altered circumstances relating to waivers

As Published: 2001

SUP 8.5 Notification of altered circumstances relating to waivers

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

MCOB 10.3 Formula and assumptions for calculating the APR

As Published: 2004

MCOB 10.3 Formula and assumptions for calculating the APR

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

SUP 8.8 Revoking waivers

As Published: 2001

SUP 8.8 Revoking waivers

CRED 9.1 Application, purpose and interpretation

As Published: 2002

CRED 9.1 Application, purpose and interpretation

MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

MCOB 5.3 Applying for a regulated mortgage contract

As Published: 2004

MCOB 5.3 Applying for a regulated mortgage contract

SUP 13.10 Applicable provisions

As Published: 2001

SUP 13.10 Applicable provisions

DISP App 1.1 Application and Purpose

As Published: 2002

DISP App 1.1 Application and Purpose

SUP 11.6 Subsequent notification requirements by firms

As Published: 2004

SUP 11.6 Subsequent notification requirements by firms

DISP App 1.5 Determination of complaints

As Published: 2002

DISP App 1.5 Determination of complaints

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

CRED 1.1 The Credit Unions Sourcebook

As Published: 2003

CRED 1.1 The Credit Unions Sourcebook