Status: You are viewing the version of the handbook as on 2018-12-09.

predecessor scheme

    5any of the following:

      1. (a) The Office of the Banking Ombudsman;
      1. (b) The Office of the Building Societies Ombudsman;
      1. (c) The Insurance Ombudsman Bureau;
      1. (d) The Office of the Investment Ombudsman;
      1. (e) The Personal Investment Authority Ombudsman Bureau;
      1. (f) The Personal Insurance Arbitration Service;
      1. (g) The Securities and Futures Authority Complaints Bureau and Arbitration Service;
      1. (h) The FSA Complaints Unit and Independent Investigator.