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former scheme

  1. (1) (except in relation to a relevant transitional complaint or a relevant claims management complaint123) any of the following:10
    1. (a) the Banking Ombudsman scheme;
    2. (b) the Building Societies Ombudsman scheme;
    3. (c) the FSA scheme;
    4. (d) the IMRO scheme;
    5. (e) the Insurance Ombudsman scheme;
    6. (f) the Personal Insurance Arbitration Service;
    7. (g) the PIA Ombudsman scheme;
    8. (h) the SFA scheme;10
  2. (2) (in relation to a relevant transitional complaint)10
    1. (a) the GISC facility; or10
    2. (b) the MCAS scheme;123110
  3. (3) (in relation to a relevant claims management complaint) the Legal Ombudsman.123