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firm

(1) an authorised person, but not a professional firm unless it is an authorised professional firm (see also GEN 2.2.18 R for the position of an authorised partnership or unincorporated association which is dissolved).33 153

(2) (in DISP 2 and 3) includes, in accordance with the Ombudsman Transitional Order, unauthorised persons subject to the Compulsory Jurisdiction in relation to relevant existing complaints and relevant new complaints.33 153

(3) (in DISP 2 and 3) includes, in accordance with the Mortgage and General Insurance Complaints Transitional Order, former firms subject to the Compulsory Jurisdiction in relation to relevant transitional complaints.33 153

(4) (in DISP 2 and 3) includes, as a result of the insurance market direction given in DISP 2.1.7 D under section 316 of the Act (Direction by Authority), members of the Society of Lloyd's.33 153

38(5) (in FEES 3 to FEES 5)39 includes a fee-paying payment service provider in accordance with FEES 3.1.1A R, FEES 4.1.1A R and FEES 5.1.1A R.39