channel

253(in ICOBS 6B and SUP 16.28) the distribution method through which the customer purchases a policy. Examples of channels include:

1. (a) direct sales where the customer and insurer communicate directly without a third party’s involvement. This would include (as separate channels) sales:
   1. (i) by telephone;
   2. (ii) via the internet;
   3. (iii) through a branch;
2. (b) sales through a specific price comparison website;
3. (c) sales through a specific insurance intermediary; and
4. (d) sales via a specific affinity/partnership scheme.