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medical cover firm directory

140a publicly available directory:

  1. (a) that only lists firms that provide or arrange travel insurance policies that cover more serious medical conditions;
  2. (b) that does not:
    1. (i) prevent firms from being listed;
    2. (ii) encourage consumers to select any firm over any other firm; or
    3. (iii) otherwise prefer any firm,
    based on any membership of any association or other commercial arrangement;
  3. (c) that provides detailed information about each listed firm, including:
    1. (i) the name and contact details, including telephone number and website, of the firm;
    2. (ii) any specific medical conditions the firm specialises in covering;
    3. (iii) any specific medical conditions that the firm is likely not to cover, where relevant;
    4. (iv) any age limits;
    5. (v) whether the firm can discuss medical conditions with consumers by phone;
    6. (vi) whether the firm can offer cover to consumers who are currently undergoing treatment;
    7. (vii) whether the firm can offer cover to consumers with a terminal prognosis;
  4. (d) operated by a person who has verified the accuracy of the information in (a) and has adequate systems and processes in place to keep the information in (a) and (c) up-to-date.