relevant new claims management complaint
190a complaint in respect of which the Financial Ombudsman Service has jurisdiction by operation of article 70(1) of the Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018.
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190a complaint in respect of which the Financial Ombudsman Service has jurisdiction by operation of article 70(1) of the Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018.