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claims handling

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claims handling

(1) (in COB) in relation to a claim under a long-term care insurance contract, carrying out the contract (by an insurer) or paying or declining to pay a claim on behalf of a member (by a managing agent).23 21
(2) (in ICOB) in relation to claim under a non-investment insurance contract, carrying out the contract (by an insurer) or paying or declining to pay a claim on behalf of a member (by a managing agent).

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