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chargeable case

any complaint 73 294 referred to the Financial Ombudsman Service, except where:

  1. (a) the Ombudsman considers it apparent from the73294 complaint 73 294 , when it is received, and from any final response or redress determination119297 which has been issued by the firm or licensee292, that the73294 complaint 73 294 should not proceed because:
    1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
    2. (ii) the73294 complaint 73 294 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
    3. (iii) the Ombudsman considers that the73294 complaint 73 294 should be dismissed without consideration of its merits under DISP 3.3 or to (5) (Dismissal of complaints without consideration of the merits and test cases73294); or
  2. (b) the Ombudsman considers, at any stage, that the73294 complaint 73 294 should be dismissed under73294 DISP 3.3.4 R (2) 73 294 on the grounds that it is frivolous or vexatious.3113