- (1) a statement informing the consumer of the existence of the scheme and its subject matter;
- (2) a statement that the consumer’s motor finance agreement is within the subject matter of the scheme;
- (3) an explanation that the lender has identified at least 1 relevant arrangement that may give rise to an unfair relationship and that, as a result, the consumer may be owed redress under the scheme;
- (4) an explanation that the consumer must opt in to the scheme for the lender to proceed with the next steps under the scheme;
- (5) an explanation of how the consumer can notify the lender if they want to opt in; and
- (6) a statement that the consumer must opt in within 6 months starting with the day the communication is sent by the lender.
[Editor’s note: As a result of applications made to the Upper Tribunal challenging these rules, the Tribunal has ordered that all provisions in this annex are suspended until further order of the Tribunal or until the final determination of those applications. See this page for further information about which provisions remain in force and which ones are suspended.]
You are viewing CONRED 6 Annex 6 Opt-in invitations to customers who have not already complained confirming they are a scheme case and asking if they want to opt-in as of . CONRED 6 Annex 6 Opt-in invitations to customers who have not already complained confirming they are a scheme case and asking if they want to opt-in was last updated on 31/03/2026.
CONRED 6 Annex 6 Opt-in invitations to customers who have not already complained confirming they are a scheme case and asking if they want to opt-in
31/03/2026R