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FCA Handbook - Browse by Topics
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Complaints and disputes (6)
Eligible counterparties (1)
Employees (1)
European Economic Area (1)
Management bodies (1)
MiFID 2 (1)
Notes (1)
Professional clients (1)
Retail clients (1)
Senior management (1)
United Kingdom (1)
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Section Provision

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.1A Complaints handling requirements for MiFID complaints

As Published: 2017

DISP 1.1A Complaints handling requirements for MiFID complaints

…

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

…

DISP 3.4 Referring a complaint to another complaints scheme or court

As Published: 2008

DISP 3.4 Referring a complaint to another complaints scheme or court

…

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants

…

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules

…

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

…

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