SYSC 18.2 Practical measures

1. (1)

   Under PIDA, any clause or term in an agreement between a worker and his employer is void in so far as it purports to preclude the worker from making a protected disclosure (that is, "blow the whistle").

2. (2)

   In accordance with section 1 of PIDA:

   1. (a)

      a protected disclosure is a qualifying disclosure which meets the relevant requirements set out in that section;

   2. (b)

      a qualifying disclosure is a disclosure, made in good faith, of information which, in the reasonable belief of the worker making the disclosure, tends to show that one or more of the following (a "failure") has been, is being, or is likely to be, committed:

      1. (i)

         a criminal offence; or

      2. (ii)

         a failure to comply with any legal obligation; or

      3. (iii)

         a miscarriage of justice; or

      4. (iv)

         the putting of the health and safety of an individual in danger; or

      5. (v)

         damage to the environment; or

      6. (vi)

         deliberate concealment relating to any of (i) to (v);

      it is immaterial whether the relevant failure occurred, occurs or would occur in the United Kingdom or elsewhere, and whether the law applying to it is that of the United Kingdom or of any other country or territory.

1. (1)

   Firms are encouraged to consider adopting (and encouraged to invite their appointed representatives or, where applicable, their tied agents1 to consider adopting) appropriate internal procedures which will encourage workers with concerns to blow the whistle internally about matters which are relevant to the functions of the FCA or PRA.

2. (2)

   Smaller firms may choose not to have as extensive procedures in place as larger firms. For example, smaller firms may not need written procedures. The following is a list of things that larger and smaller firms may want to do.

   1. (a)

      For larger firms, appropriate internal procedures may include:

      1. (i)

         a clear statement that the firm takes failures seriously (see SYSC 18.2.1G (2)(b));

      2. (ii)

         an indication of what is regarded as a failure;

      3. (iii)

         respect for the confidentiality of workers who raise concerns, if they wish this;

      4. (iv)

         an assurance that, where a protected disclosure has been made, the firm will take all reasonable steps to ensure that no person under its control engages in victimisation;

      5. (v)

         the opportunity to raise concerns outside the line management structure, such as with the Compliance Director, Internal Auditor or Company Secretary;

      6. (vi)

         penalties for making false and malicious allegations;

      7. (vii)

         an indication of the proper way in which concerns may be raised outside the firm if necessary (see (3));

      8. (viii)

         providing access to an external body such as an independent charity for advice;

      9. (ix)

         making whistleblowing procedures accessible to staff of key contractors; and

      10. (x)

          written procedures.

   2. (b)

      For smaller firms, appropriate internal procedures may include:

      1. (i)

         telling workers that the firm takes failures seriously (see SYSC 18.2.1G (2)(b)) and explaining how wrongdoing affects the organisation;

      2. (ii)

         telling workers what conduct is regarded as failure;

      3. (iii)

         telling workers who raise concerns that their confidentiality will be respected, if they wish this;

      4. (iv)

         making it clear that concerned workers will be supported and protected from reprisals;

      5. (v)

         nominating a senior officer as an alternative route to line management and telling workers how they can contact that individual in confidence;

      6. (vi)

         making it clear that false and malicious allegations will be penalised by the firm;

      7. (vii)

         telling workers how they can properly blow the whistle outside the firm if necessary (see (3));

      8. (viii)

         providing access to an external body such as an independent charity for advice; and

      9. (ix)

         encouraging managers to be open to concerns.

3. (3)
   1. (a)

      Firms should also consider telling workers (through the firm's internal procedures, or by means of an information sheet available from the FCA's website, or by some other means) that they can blow the whistle to the FCA, as the regulator prescribed in respect of financial services and markets matters under PIDA.

   2. (b)

      The FCA will give priority to live concerns or matters of recent history, and will emphasise that the worker's first port of call should ordinarily be the firm (see Frequently Asked Questions on http://www.fca.org.uk/site-info/contact/whistleblowing/faq).

   3. (c)

      For the FCA's treatment of confidential information, see SUP 2.2.4 G.

The FCA would regard as a serious matter any evidence that a firm had acted to the detriment of a worker because he had made a protected disclosure (see SYSC 18.2.1G (2)) about matters which are relevant to the functions of the FCA or PRA. Such evidence could call into question the fitness and propriety of the firm or relevant members of its staff, and could therefore, if relevant, affect the firm's continuing satisfaction of threshold condition 5 (Suitability) or, for an approved person, his status as such.