SIFA 5.3 Where are the Principles in the Handbook?

1.

Integrity: A firm must conduct its business with integrity.

2.

Skill, care and diligence: A firm must conduct its business with due skill, care and diligence.

3.

Management and control: A firm must take reasonable care to organise and control its affairs responsibly and effectively, with adequate risk management systems.

4.

Financial prudence: A firm must maintain adequate financial resources.

5.

Market conduct: A firm must observe proper standards of market conduct.

6.

Customers' interests: A firm must pay due regard to the interests of its customers and treat them fairly.

7.

Communications with clients: A firm must pay due regard to the information needs of its clients, and communicate information to them in a way, which is clear, fair, and not misleading.

8.

Conflicts of interest: A firm must manage conflicts of interest fairly, both between itself and its customers and between a customer and another client.

9.

Customers: relationships of trust: A firm must take reasonable care to ensure the suitability of its advice and discretionary decisions for any customer who is entitled to rely upon its judgement.

10.

Clients' assets: A firm must arrange adequate protection for client's assets when it is responsible for them.

11.

Relations with regulators: A firm must deal with its regulators in an open and co-operative way, and must disclose to the FSA appropriately anything relating to the firm of which the FSA would reasonably expect notice.