PDCOB 2.2 Exclusion of liability

1A firm must not seek to exclude or restrict, or rely on any exclusion or restriction of any duty or liability it may have to a customer, unless:

1. (1)

   it is reasonable for it to do so and it is consistent with the firm’s obligations under the customer’s best interests rule; and

2. (2)

   the duty or liability arises other than under the regulatory system.