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PDCOB 15.4 Specific notification requirement: post-view services

PDCOB 15.4.1R

1If a firm adds, removes or makes any material changes to its post-view services, a firm must notify the FCA in writing using the relevant form in Connect within 30 days of the change coming into effect.

PDCOB 15.4.2R

1A notification under PDCOB 15.4.1R must include:

  1. (1)

    the change the firm is notifying the FCA about (ie, adding a post-view service, removing a post-view service or a material change to a post-view service);

  2. (2)

    the details of the post-view service (ie, a description of the new or removed post-view service, or a description of material changes to the post-view service where this is a relevant field) and a statement as to whether these changes are informed by user testing or complaints where this is a relevant field;

  3. (3)

    an attestation that the firm has considered whether it needs to vary its permissions as a result of the change;

  4. (4)

    where a firm has concluded that it does not need to vary its permission, an attestation of that fact; and

  5. (5)

    where a firm has concluded that it does need to vary its permission, an attestation of that fact and that it has attained the necessary variation of permission, as well as the date of the variation of permission.

PDCOB 15.4.3G

1A material change to post-view services includes, but is not limited to, alteration of a post-view service that impacts the customer’s experience of the post-view service.