Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options

Add to favourites

View Options

More Resources:

External link Handbook Publications

You are viewing the version of the document as on 2104-01-01.

Timeline guidance

Alternative versions

  3. Point in time
    2104-01-01

MCOB 13.2 Purpose

MCOB 13.2.1GRP

This chapter sets out obligations to help ensure that2 customers who have or may have2 payment difficulties, or who face a sale shortfall, receive appropriate information and support2.

11111
MCOB 13.2.2GRP

There may be occasions where a customer enters into a regulated mortgage contract or home purchase plan1 with no intention of meeting his payment obligations. Where the intention is to defraud, this chapter does not prevent early action to recover sums due1.

1