ICOBS 6 Annex 3 Providing product information by way of a standardised insurance information document4

1

[deleted]4

2

What information needs to be contained in the IPID?

2.1

R

The IPID must contain the following information:

(1)

information about the type of insurance;

(2)

a summary of the insurance cover, including the main risks insured, the insured sum and, where applicable, the geographical scope and summary of excluded risks;

(3)

the means of payment of premium and the duration of payments;

(4)

main exclusions where claims cannot be made;

(5)

obligations at the start of the contract;

(6)

obligations during the term of the contract;

(7)

obligations in the event that a claim is made;

(8)

the term of the contract including the start and end dates of the contract;

(9)

the means of terminating the contract.

[Note: article 20(8) of the IDD]

2.2

G

A firm, when providing the information in the IPID, should consider:

(1)

the rules and guidance on providing appropriate information to customers in ICOBS 6.1;

(2)

the order of the information and priority of the information to be provided; and

(3)

the information needs of the firm’s typical customer for the policy.

2.3

G

A firm that manufactures the policy should, when drawing up the IPID, have regard to the target market and intended distribution strategy.

42.3A

G

Firms are reminded that the IPID must be provided for each individual policy (see ICOBS 6.1.10AR). This is regardless of whether that policy is sold on its own, in connection with another policy or in connection with other goods and services.

Name and company logo of the manufacturer

2.4

R4

The name of the manufacturer4 of the non-investment insurance product4, 2its regulatory status, and, where relevant, its firm’s reference number (FRN) must 4 immediately follow the title ‘insurance product information document’ at the top of the first page.

2.5

G4

The manufacturer4 may insert its company logo to the right of the title referred to in ICOBS 6 Annex 3R paragraph 2.4R4.

[Note: article 1 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

Reference to complete pre-contractual and contractual information

2.6

R4

The IPID must 4 state prominently that complete pre-contractual and contractual information about the policy4 is provided to the consumer4 in other documents. That statement must 4 be placed immediately below the name of the manufacturer4 of the insurance product4.

[Note: article 2 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

3

How must the IPID be presented and formatted?

3.1

R

The IPID must:

(1)

be a short and stand-alone document;

(2)

be presented and laid out in a way that is clear and easy to read, using characters of a readable size;

(3)

be no less comprehensible in the event that, having been originally produced in colour, it is printed or photocopied in black and white;

(4)

be written in the official languages, or in one of the official languages, used in the part of the state2 where the policy is offered or, if agreed by the consumer and the insurance distributor, in another language;

(5)

be accurate and not misleading;

(6)

contain the title ‘insurance product information document’ at the top of the first page;

(7)

include a statement that complete pre-contractual and contractual information on the product is provided in other documents.

[Note: article 20(7)(a) to (g) of the IDD]

Length

3.2

R4

The IPID must 4be set out on two sides of A4-sized paper when printed. Exceptionally, if more space is needed, the IPID 4 may be set out on a maximum of three sides of A4-sized paper when printed. Where a manufacturer4 uses three sides of A4-sized paper, it must4, upon request by the FCA4, be able to demonstrate that more space was needed.

[Note: article 3 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

Presentation and order of content

3.3

R4

The IPID information must 4 be presented in different sections and in accordance with the structure, lay-out, headings and sequence as set out in the standardised presentation format in ICOBS 6 Annex 3R paragraph 3.13R below4, using a font size with an x-height of at least 1.2 mm4.

3.4

G4

The length of the sections referred to in ICOBS 6 Annex 3R paragraph 3.3R 4 may vary, depending on the amount of information that is to be included in each section.

3.4A4

R

Any information about optional covers must not be preceded by ticks, crosses or exclamation marks.

3.5

G4

Where the IPID4 is presented using a durable medium4 other than paper, the size of the components in the layout may be changed, provided that the layout, headings and sequence of the standardised presentation format, as well as the relative prominence and size of the different elements, are retained.

3.6

R4

Where the dimensions of the durable medium4 other than paper are such that a layout using two columns is not feasible, a presentation using a single column may be used, provided that the sequence of the sections is as follows:

(1)4

‘What is this type of insurance?’

(2)4

‘What is insured?’

(3)4

‘What is not insured?’

(4)4

‘Are there any restrictions on cover?’

(5)4

‘Where am I covered?’

(6)4

‘What are my obligations?’

(7)4

‘When and how do I pay?’

(8)4

‘When does the cover start and end?’

(9)4

‘How do I cancel the contract?’.

3.7

R4

The use of digital tools, including layering and pop-ups is 4 permitted, provided that all the IPID information4 is provided in the main body of the IPID 4 and that the use of such tools does not distract the consumer’s4 attention from the content of the main document.

Information provided through layering and pop-ups must 4 not include marketing or advertising material.

[Note: article 4 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

Plain language

3.8

R4

The IPID must 4 be drafted in plain language, avoiding jargon and 4 facilitating the consumer’s4 understanding of the content of that document.

[Note: article 5 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

43.8A

G

Firms are reminded that the IPID forms a part of the appropriate information about a policy a firm must give a consumer so that the consumer can make an informed decision about the arrangements proposed (see ICOBS 6.1.5R). The IPID only focuses on the key information that the consumer will always need to make an informed decision.

4[Note: article 5 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document]

Headings and information thereunder

3.9

R4

The sections of the IPID must set out the IPID information (see ICOBS 6 Annex 3R paragraph 2.1R) under the specified 4 headings as follows4:

(1)4

the type of insurance must 4be included under the heading ‘What is this type of insurance?’, at the top of the document;

(2)4

the main risks insured must 4be included under the heading ‘What is insured?’. Each piece of information listed in this section must 4be preceded by a green ‘tick’ symbol;

(3)4

the insured sum must 4be included under the heading ‘What is insured?’;

(4)4

geographical scope, where applicable, must 4be included under the heading ‘Where am I covered?’. Each piece of information listed in this section must 4be preceded by a blue ‘tick’ symbol;

(5)4

a summary of the excluded risks must 4be included under the heading ‘What is not insured?’. Each piece of information in this section must 4be preceded by a red ‘X’ symbol;

(6)4

the main exclusions must 4be included under the heading ‘Are there any restrictions on cover?’. Each piece of information listed in this section must 4be preceded by an orange exclamation mark symbol;

(7)4

the relevant obligations must 4be included under the heading ‘What are my obligations?’;

(8)4

the means and duration of payment of premiums must 4be included under the heading ‘When and how do I pay?’;

(9)4

the term of the contract must 4be included under the heading ‘When does the cover start and end?’;

(10)4

the means of terminating the contract must 4be included under the heading ‘How do I cancel the contract?’.

3.9A4

R4

The use of sub-headings is permitted, where necessary.

[Note: article 6 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

Use of icons

3.10

R4

Each section of the IPID, referred to in ICOBS 6 Annex 3R paragraph 3.9R, must also 4be headed by icons that visually represent the content of the respective section headings4, as follows:

(1)4

the information on the main risks insured must 4be headed by an icon of an umbrella, which must 4be white on a green background or green on a white background;

(2)4

the information on the geographical scope of the insurance cover must 4 be headed by an icon of a globe, which must 4be white on a blue background or blue on a white background;

(3)4

the information on excluded risks must 4be headed by an icon of an X symbol within a triangle, which must 4be white on a red background or red on a white background;

(4)4

the information on the main exclusions must 4be headed by an exclamation mark (‘!’) within a triangle, which must 4be white on an orange background or orange on a white background;

(5)4

the information on the obligations at the start of the contract, during the term of the contract and in the event that a claim is made, must 4be headed by an icon of a handshake, which must 4be white on a green background or green on a white background;

(6)4

the information on the means and duration of payments must 4be headed by an icon of coins, which must 4be white on a yellow background or yellow on a white background;

(7)4

the information on the term of the contract must 4be headed by an icon of an hourglass, which must 4be white on a blue background or blue on a white background;

(8)4

the information on the means of terminating the contract must 4be headed by an icon of a hand with an open palm on a shield, which must 4be white on a black background, or black on a white background.

3.11

R4

All icons must 4be displayed in a manner consistent with the standardised presentation format in ICOBS 6 Annex 3R paragraph 3.13R4 the Annex.

3.12

G 4

The icons referred to in ICOBS 6 Annex 3R paragraphs 3.10R and ICOBS 6 Annex 3R paragraphs 3.11R4 may be presented in black and white where the insurance product information document is printed or photocopied in black and white.

[Note: article 7 of the Commission Implementing Regulation (EU) 2017/1469 of 11 August 2017 laying down a standardised presentation format for the insurance product information document4]

Template for the standardised presentation format

3.13

R4

ANNEX