GEN 4.2 Purpose

The purpose of this chapter is to amplifyPrinciple 7 (Communications with clients), which requires a firm to pay due regard to the information needs of its clients. This chapter requires the provision of appropriate minimum information about the identity of a firm's regulator in a way which is as consistent as practicable across the whole range of activities regulated by the FSA This assists in the achievement of the regulatory objectives of consumer protection, public awareness and market confidence.

There are other pre-contract information requirements outside this chapter, including:

1. (1)

   for financial promotions, inCOB 3 (Financial promotion)

2. (2)

   for designated investment business, inCOB 4.2 (Terms of business and client agreements with customers), COB 4.3 (Disclosing information about services, fees and commission - packaged products), COB 5.5 (Information about the firm), COB 6.1 to COB 6.5 (Product disclosure) and CASS (Client assets);

3. (3)

   for non-investment insurance contracts3, in ICOB 4 (Advising and selling standards); and ICOB 5 (Product disclosure);3

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4. (4)

   for electronic commerce activities by outgoing or domestic ECA providers, in ECO 2 (Outgoing ECA providers) and ECO 3 (Domestic (and non-EEA) ECA providers); and1

5. (5)

   for regulated mortgage contractsin MCOB 4.4 (Initial disclosure requirements), MCOB 5.6 (Content of illustrations) and MCOB 6.4 (Content of the offer document); and12

6. (6)

   . for regulated lifetime mortgage contracts, in MCOB 8.4 (Initial disclosure requirements), MCOB 9.4 (Content of illustrations) and MCOB 9.5 (Disclosure at the offer stage for lifetime mortgages).

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