GEN 3.3 Relieving Provisions

A person need not pay a fee on the date on which it is due under the relevant provision in the Handbook, if:

1. (1)

   that date falls during a period during which circumstances of the sort set out in GEN 1.3.2 R (Emergencies) exist, and that person has reasonable grounds to believe that those circumstances impair its ability to pay the fee, in which case he must pay on or before the fifth business day after the end of that period; or

2. (2)

   unless SUP 20.2.7 R (4) or SUP 20.2.7 R (5) (Time and method for payment) applies, that date would otherwise fall on or before the 30th day after the date on which the FSA has sent written notification to that person of the fee payable on that date, in which case he must pay on or before the 30th day after the date on which the FSA sends the notification.1

If it appears to the FSA that, in the exceptional circumstances of a particular case, the payment of any fee would be inequitable, the FSA may reduce or remit all or part of the fee in question which would otherwise be payable.

If it appears to the FSA that, in the exceptional circumstances of a particular case to which GEN 3.3.3 R does not apply, the retention by the FSA of a fee which has been paid would be inequitable, the FSA may refund all or part of the fee.