DISP Sch 1 Record keeping requirements
The aim of the guidance in the following table is to give the reader a quick overall view of the relevant record keeping requirements. |
It is not a complete statement of those requirements and should not be relied on as if it were. |
Handbook reference |
Subject of record |
Contents of record |
When record must be made |
Retention period |
Complaints subject to DISP 1.4 - DISP 1.1.6 G. |
Not specified, but see DISP 1.5.2 G |
On receipt |
3 years |