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    2015-09-01

DISP App 3.10 Application: evidential provisions

DISP App 3.10.1ERP

The evidential provisions in this appendix apply in relation to complaints about sales that took place on or after 14 January 2005.

DISP App 3.10.2GRP

For complaints about sales that took place prior to 14 January 2005, a firm should take account of the evidential provisions in this appendix as if they were guidance.

DISP App 3.10.3ERP

Contravention of an evidential provision in this appendix may be relied upon as tending to establish contravention of DISP 1.4.1 R.