Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Content Options

View Options:

Alternative versions

  1. Point in time
    2010-02-06

DISP 3.4 Referring a complaint to another complaints scheme

DISP 3.4.1RRP

The Ombudsman may refer a complaint to another complaints scheme where:

13
  1. (1)

    he considers that it would be more suitable for the matter to be determined by that scheme; and

  2. (2)

    the complainant consents to the referral.13