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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

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  1. Point in time
    2005-07-06

DEC App 1.12 Review of mediation procedure

DEC App 1.12.1G

The mediation provider will administer the mediation scheme and the FSA will monitor and review its operation at the end of each year. The FSA proposes to publish core information relating to the operation of the scheme in the FSA's Annual Report.1