Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Add to favourites

View Options:

More Resources:

External link Handbook Publications

Alternative versions

  1. Point in time
    2008-10-07

CRED 17.7 Cooperation by credit unions with the Ombudsman

CRED 17.7.1R

A credit union must cooperate fully with the Ombudsman in the handling of complaints against it.

CRED 17.7.2G

Cooperation with the Ombudsman includes, but is not limited to, producing requested documents, adhering to any specified time limits, attending hearings when requested to do so and complying promptly with any settlements or awards.