To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 26th June 2014
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CONC 7.8 Jurisdictional requirements
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CONC 7.6 Exercise of continuous payment authority
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.11 Disclosures relating to “authority” or “status”
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.14 Settlements, disputed and deadlocked debt
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 28th September 2015
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CONC 7.9 Contact with customers
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.15 Statute barred debts
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CONC 7.13 Data accuracy and outsourced activities
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 28th September 2015
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MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements
Chapter: Conduct of business standards: general
Effective Date: 25th October 2006
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CONC 7.7 Application of interest and charges
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CASS 7.19 Clearing member client money sub-pools
Chapter: Client money : MiFID business rules2008/45
Effective Date: 5th June 2014
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CASS 5.5 Segregation and the operation of client money accounts
Chapter: Client money and mandates2007/4: insurance mediation activity
Effective Date: 16th December 2004
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CONC 7.10 Treatment of customers with mental capacity limitations
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CASS 11.13 Client money distribution in the event of a failure of a firm or approved bank
Chapter: Debt management client money chapter
Effective Date: 27th March 2014
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CONC 7.12 Lenders’ responsibilities in relation to debt
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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CONC 7.2 Clear effective and appropriate arrears policies and procedures
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CONC 7.4 Information on status of debts
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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COCON 4.1 Specific guidance on individual conduct rules
Chapter: Code of Conduct (COCON)
Effective Date: 23rd June 2015