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    2024-04-11

CONC 5B.1 Application and guidance

Application

CONC 5B.1.1R

1This chapter applies:

  1. (1)

    to a RTO firm with respect to any RTO agreement that has been entered into on or after one of the following dates:

    1. (a)

      for a RTO agreement that relates to goods that have not been offered or made available to consumers by the RTO firm immediately before 1 April 2019, that date; or

    2. (b)

      for a RTO agreement that relates to any other goods, the earliest of the following dates:

      1. (i)

        any date on or after 1 April 2019 on which the RTO firm has increased the cash price of the goods to which the agreement relates; or

      2. (ii)

        1 July 2019.

  2. (2)

    to a RTO firm with respect to an arrangement to vary or supplement an existing RTO agreement so as to supply one or more additional or different goods under that agreement, that has been entered into on or after one of the following dates:

    1. (a)

      for an arrangement that relates to additional or different goods that have not been offered or made available to consumers by the RTO firm immediately before 1 April 2019, that date; or

    2. (b)

      for an arrangement that relates to any other additional or different goods, the earliest of the following dates:

      1. (i)

        any date on or after 1 April 2019 on which the RTO firm has increased the cash price of the additional or different goods; or

      2. (ii)

        1 July 2019.

  3. (3)

    Where an RTO firm is a micro-enterprise the references in CONC 5B.1.1R(1)(b)(ii) and CONC 5B.1.1R(2)(b)(ii) to 1 July 2019 are to be read instead as references to 1 October 2019, and all other references to those provisions are to be read accordingly.

CONC 5B.1.2G
  1. (1)

    1This chapter applies to RTO firms when they are entering into new RTO agreements, and when they are varying or supplementing an existing RTO agreements so as to supply additional or different goods under the agreement. This chapter does not therefore apply where the variation or supplementation of an existing RTO agreement does not involve the supply of additional or different goods.

  2. (2)

    Where CONC 5B.1.1R(2) applies, this chapter does not apply in relation to goods that had been supplied under an existing RTO agreement prior to the relevant date as provided in CONC 5B.1.1R(2)(a) and (b).

CONC 5B.1.3G

1RTO firms are reminded that, as set out in GEN 2.2.1R, the provisions of this chapter have to be interpreted in light of their purpose.

Guidance on application and interpretation

CONC 5B.1.4G

1In this chapter, a word or term in bold (other than in headings and titles) has the meaning given in CONC 5B.7.