Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Add to favourites

View Options:

More Resources:

External link Handbook Publications

You are viewing the version of the document as on 2021-11-30.

Timeline guidance

Alternative versions

  1. Point in time
    2021-11-30

CONC 5.4 Conduct of business: credit brokers

Application

CONC 5.4.1RRP

This section applies to a firm with respect to credit broking.

Conduct of business

CONC 5.4.2RRP
  1. (1)

    In giving explanations or advice, or in making recommendations, a firm must pay due regard to the customer's needs and circumstances.

  2. (2)

    In complying with (1) a firm must pay due regard to whether the credit product is affordable and whether there are any factors that the firm knows, or reasonably ought to know, that may make the product unsuitable for that customer.

    [Note: paragraphs 4.32 to 4.36 of CBG]

CONC 5.4.3RRP

A firm which undertakes to search the product market or a part of it before effecting an introduction must, before doing so, search the product market to the extent stated to the customer.

[Note: paragraph 4.41j of CBG]