COCON 2.1 1Individual conduct rules

Rule 1: You must act with integrity.

Rule 2: You must act with due skill, care and diligence.

Rule 3: You must be open and cooperative with the FCA, the PRA and other regulators.

Rule 4: You must pay due regard to the interests of customers and treat them fairly.

Rule 5: You must observe proper standards of market conduct.

2Rule 6: You must act to deliver good outcomes for retail customers.

[Note: See COCON 2.4 for what this means]