Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Add to favourites

View Options:

More Resources:

External link Handbook Publications

You are viewing the version of the document as on 2024-05-01.

Timeline guidance

Alternative versions

  2. Point in time
    2024-05-01

COCON 2.1 1Individual conduct rules

COCON 2.1.1RRP

Rule 1: You must act with integrity.

COCON 2.1.2RRP

Rule 2: You must act with due skill, care and diligence.

COCON 2.1.3RRP

Rule 3: You must be open and cooperative with the FCA, the PRA and other regulators.

COCON 2.1.4RRP

Rule 4: You must pay due regard to the interests of customers and treat them fairly.

COCON 2.1.5RRP

Rule 5: You must observe proper standards of market conduct.

COCON 2.1.6R

2Rule 6: You must act to deliver good outcomes for retail customers.

[Note: See COCON 2.4 for what this means]