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COBS 4.7 Direct offer financial promotions and promotions of non-readily realisable securities and P2P agreements

Application

COBS 4.7.-2 R

16This section (other than COBS 4.7.-1AEU to COBS 4.7.-1DG) does not apply in relation to a communication:

  1. (1)

    to the extent that it is an excluded communication;

  2. (2)

    to the extent that it is a prospectus advertisement to which article 22 of the Prospectus Regulation applies;

  3. (3)

    if it is image advertising;

  4. (4)

    to the extent that it relates to a deposit that is not a cash deposit ISA, cash-only lifetime ISA or cash deposit CTF;

  5. (5)

    to the extent that it relates to a pure protection contract that is a long-term care insurance contract.

COBS 4.7.-1 G
  1. (1)

    COBS 4.7.-1AUK12 to COBS 4.7.1R contain provisions on the communication of direct offer financial promotions.

    11
  2. (2)

    In broad terms:

    1. (a)

      COBS 4.7.-1AUK12 is relevant to a firm communicating a direct offer financial promotion in relation to its MiFID, equivalent third country or optional exemption business; 16

    2. (b)

      COBS 4.7.1R is relevant to a firm communicating a direct offer financial promotion that does not relate to its MiFID, equivalent third country or optional exemption business; and16

    3. (c)

      16the application of the other operative provisions in this section is not affected by reference to MiFID, equivalent third country or optional exemption business.

  3. (3)

    However, a MiFID investment firm, third country investment firm or MiFID optional exemption firm which is subject to the requirements in COBS 4.7.-1AUK12 may be subject to the rule in COBS 4.7.1R to the extent that it communicates a direct offer financial promotion:

    1. (a)

      which is not a marketing communication; or

    2. (b)

      which does not relate to its MiFID, equivalent third country or optional exemption business.

Direct offer financial promotions relating to MiFID, equivalent third country or optional exemption business

COBS 4.7.-1A UK

1246(6) Marketing communications containing an offer or invitation of the following nature and specifying the manner of response or including a form by which any response may be made, shall include such of the information referred to in Articles 47 to 50 as is relevant to that offer or invitation:

  1. (a) an offer to enter into an agreement in relation to a financial instrument or investment service or ancillary service with any person who responds to the communication;

  2. (b) an invitation to any person who responds to the communication to make an offer to enter into an agreement in relation to a financial instrument or investment service or ancillary service.

However, the first subparagraph shall not apply if, in order to respond to an offer or invitation contained in the marketing communication, the potential client must refer to another document or documents, which, alone or in combination, contain that information.

[Note: article 46(6) of the MiFID Org Regulation]

Effect of provisions marked “UK” for third country investment firms and MiFID optional exemptions firms

COBS 4.7.-1B R

Provisions in this section marked “UK”12 apply in relation to MiFID optional exemption business as if they were rules (see COBS 1.2.2G).

COBS 4.7.-1C G

The effect of GEN 2.2.22AR is that provisions in this section marked “UK”12 also apply in relation to the equivalent business of a third country investment firm as if they were rules.

COBS 4.7.-1D G

For the purposes of COBS 4.7.-1AUK12, the provisions of articles 47 to 50 of the MiFID Org Regulation can be found reproduced in COBS 6.1ZA and COBS 14.3A.

Other direct offer financial promotions

COBS 4.7.1 R RP

  1. (1)

    Subject to (3) and (4), a firm must ensure that a direct offer financial promotion that is addressed to, or disseminated in such a way that it is likely to be received by, a retail client contains:

    1. (a)

      11the information referred to in the rules on information disclosure (COBS 6.1.4 R, COBS 6.1.6 R, COBS 6.1.7 R, COBS 6.1.9 R, COBS 14.3.2 R, COBS 14.3.3 R, COBS 14.3.4 R and COBS 14.3.5 R) as is relevant to that offer or invitation; and11

    2. (b)

      11additional appropriate information about the relevant business and relevant investments so that the client is reasonably able to understand the nature and risks of the relevant business and relevant investments and consequently to take investment decisions on an informed basis.

  2. (2)

    This rule does not require the information in (1) to be included in a direct offer financial promotion if, in order to respond to an offer or invitation contained in it, the retail client must refer to another document or documents, which, alone or in combination, contain that information.

  3. (3)

    This rule16 does not apply in relation to a marketing11 communication that11 relates to a firm's MiFID, equivalent third country or optional exemption business11

    33
  4. (4)

    [deleted]16

    311311
  5. (5)

    [deleted]11

    2

Guidance

COBS 4.7.2 G

Although COBS 4.7.1R (1)(b) does not apply in relation to MiFID, equivalent third country or optional exemption business11, similar requirements may apply under COBS 2.2A11.

COBS 4.7.2A G
  1. (1)

    6BCOBS 2A contains rules and guidance about the inclusion of a summary box in a direct offer financial promotion relating to a cash deposit ISA or cash deposit CTF provided by a firm other than a credit union.

  2. (2)

    Where BCOBS 2A applies, COBS 4.7.1R(1)(b) does not require a firm to include information outside a summary box in a direct offer financial promotion to the extent that this would simply repeat information included in a summary box in the same financial promotion.

COBS 4.7.3 G
  1. (1)

    COBS 4.7.1R (2) allows a firm to communicate a direct offer financial promotion that does not contain all the information required by COBS 4.7.1R (1), if the firm can demonstrate that the client has referred to the required information before the client makes or accepts an offer in response to the direct offer financial promotion.

  2. (2)

    A firmcommunicating or approving a direct offer financial promotion may also be subject to:10

    1. (a)

      the rules on providing product information in COBS 14.2, including the exceptions in COBS 14.2.5R to 14.2.9R; and10

    2. (b)

      the requirement in the PRIIPs Regulation to provide a key information document10.

COBS 4.7.4 G RP

In order to enable a client to make an informed assessment of a relevant investment or relevant business, a firm may wish to include in a direct offer financial promotion:

  1. (1)

    a summary of the taxation of any investment to which it relates and the taxation consequences for the average member of the group to whom it is directed or by whom it is likely to be received;1

  2. (2)

    a statement that the recipient should seek a personal recommendation if he has any doubt about the suitability of the investments or services being promoted; and1

  3. (3)

    (in relation to a promotion for a non-PRIIP packaged product10 that is not a financial instrument) a key features illustration, in which a generic projection may generally be used.1

COBS 4.7.5 G

[deleted]4

4
COBS 4.7.5A G RP

4 COBS 4.13.2 R (Marketing communications relating to UCITS schemes12) and COBS 4.13.3 R (Marketing communications relating to feeder UCITS) contain additional disclosure requirements for firms in relation to marketing communications (other than key investor information) that concern particular investment strategies of a UCITS scheme12

Warrants and derivatives5

COBS 4.7.6 R RP
  1. (1)

    2A firm must not communicate or approve a direct offer financial promotion:

    1. (a)

      relating to a warrant or derivative;

    2. (b)

      to or for communication to a retail client; and

    3. (c)

      where the firm will not itself be required to comply with the rules on appropriateness (see COBS 10 and 10A11);

    unless the firm has adequate evidence that the condition in (2) is satisfied.

  2. (2)

    The condition is that the person who will arrange or deal in relation to the derivative or warrant will comply with the rules on appropriateness or equivalent requirements for any application or order that the person is aware, or ought reasonably to be aware, is in response to the direct offer financial promotion.

COBS 4.7.6A G

14 Firms are reminded of their obligations in relation to the marketing, distribution and sale of restricted speculative investments in COBS 22.5.

COBS 4.7.6B G

18 19 Firms are reminded of the prohibitions in relation to the marketing, distribution and sale of cryptoasset derivatives and cryptoasset exchange traded notes in COBS 22.6.

Non-readily realisable securities and P2P agreements

COBS 4.7.6C R
  1. (1)

    21COBS 4.7.6DR to COBS 4.7.15G:

    1. (a)

      apply to:

      1. (i)

        TP firms; and

      2. (ii)

        Gibraltar-based firms,

      as they apply to a firm;

    2. (b)

      do not apply in relation to a communication to the extent that it relates to a local authority security.

COBS 4.7.6D R

21A firm must not communicate or approve a financial promotion which relates to a non-readily realisable security, a P2P agreement or a P2P portfolio to, or for communication to, a retail client unless it contains a risk warning that complies with COBS 4.7.6ER.

COBS 4.7.6E R
  1. (1)

    21For the purposes of COBS 4.7.6DR, the financial promotion must contain:

    1. (a)

      the following risk warning if the financial promotion relates to one or more non-readily realisable securities:

      Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you are unlikely to be protected if something goes wrong.

    2. (b)

      the following risk warning if the financial promotion relates to one or more P2P agreements or P2P portfolios:

      Don’t invest unless you’re prepared to lose money. This is a high-risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong.

  2. (2)

    Where the number of characters contained in the relevant risk warning in (1) exceeds the number of characters permitted by a third-party marketing provider:

    1. (a)

      the following risk warning must be used if the financial promotion relates to one or more non-readily realisable securities:

      Don’t invest unless you’re prepared to lose all the money you invest.

    2. (b)

      the following risk warning must be used if the financial promotion relates to one or more P2P agreements or P2P portfolios:

      Don’t invest unless you’re prepared to lose money.

  3. (3)

    Where the financial promotion is, or is to be, communicated by way of a website, mobile application or other digital medium:

    1. (a)

      the risk warning in (1) or (2) must also include a link:

      1. (i)

        in the form of the text: Take 2 mins to learn more; and

      2. (ii)

        which, when activated, delivers an appropriate risk summary in a pop-up box (or equivalent) relating to the type of investment that is the subject of the financial promotion selected from COBS 4 Annex 1R;

    2. (b)

      the link required by (3)(a) need not be:

      1. (i)

        in the form required by (3)(a)(i) if the inclusion of that additional text would exceed the number of characters permitted by a third-party marketing provider;

      2. (ii)

        provided if the medium of communication does not allow the incorporation of a link.

  4. (4)

    Where the financial promotion is communicated other than by way of a website, mobile application or other digital medium (and including where the financial promotion is a real time financial promotion), the risk warning in (1) must be:

    1. (a)

      provided:

      1. (i)

        in a durable medium; or

      2. (ii)

        if the medium of communication means that the risk warning cannot be provided in a durable medium, in a manner appropriate to the medium of communication; and

    2. (b)

      however the financial promotion is communicated, accompanied by an appropriate risk summary:

      1. (i)

        in a durable medium; and

      2. (ii)

        relating to the type of investment that is the subject of the financial promotion selected from COBS 4 Annex 1R,

      unless it is not possible to obtain the information necessary to enable the risk summary to be provided in a durable medium.

  5. (5)
    1. (a)

      A firm must omit the words “and you are unlikely to be protected if something goes wrong” from the risk warning required by (1) if the conditions in (b) apply.

    2. (b)

      The conditions are that:

      1. (i)

        the financial promotion relates to an investment:

        1. (A)

          that is issued by; or

        2. (B)

          the provision of which involves a,

        participant firm or an appointed representative of a participant firm; and

      2. (ii)

        the activity of the person in (i) is of a type that could give rise to a protected claim.

    3. (c)

      A firm that omits the words in (a) must make a record of the basis on which the conditions in (b) are met.

  6. (6)

    The risk warning required by (1) or (2) and the risk summary required by (4)(b) must comply with COBS 4.7.6HR and COBS 4.7.6JR.

  7. (7)

    The risk summary required by (3)(a)(ii) must comply with COBS 4.7.6LR and COBS 4.7.6NR.

COBS 4.7.6F G
  1. (1)

    21Reference in COBS 4.7.6ER(5)(b)(i)(B) to the ‘provision’ of an investment is to a person developing, managing or packaging an investment such as an operator. It does not refer to persons involved in distributing, or intermediating the sale of, an investment such as a financial adviser, a person arranging investments or an operator of an electronic system in relation to lending.

  2. (2)

    A firm relying on COBS 4.7.6ER(5) should consider obtaining external legal advice (from legal advisers with relevant expertise and experience) on the appropriateness of omitting the words in that rule from a risk warning. Any such advice should be recorded as part of the firm’s compliance with COBS 4.7.6ER(5)(c).

COBS 4.7.6G G
  1. (1)

    21Even where it is not possible to provide a risk warning in a durable medium (for example, because the financial promotion is a real time financial promotion), the recipient of the financial promotion must still ordinarily be provided with an appropriate risk summary in a durable medium at or around the time that the financial promotion is communicated (COBS 4.7.6ER(4)(b)).

  2. (2)

    It is unlikely to be possible to comply with COBS 4.7.6ER(4)(b) where the financial promotion is communicated by means of (without limitation) a television or radio broadcast. In such a case, the financial promotion must still include the relevant risk warning specified in COBS 4.7.6ER(1).

Requirements of risk warnings and non-digital risk summaries

COBS 4.7.6H R
  1. (1)

    21The relevant risk warning in COBS 4.7.6ER(1) or (2) and the relevant risk summary in COBS 4.7.6ER(4)(b) must:

    1. (a)

      be prominent, taking into account the content, size and orientation of the financial promotion as a whole;

    2. (b)

      except where the risk warning cannot be provided in writing, be clearly legible, contained within its own border and with bold and underlined text as indicated in COBS 4.7.6ER or COBS 4 Annex 1R.

  2. (2)

    The relevant risk warning in COBS 4.7.6ER(1) or (2) must, if the financial promotion is, or is to be, communicated by means of:

    1. (a)

      a website or mobile application:

      1. (i)

        be statically fixed and visible at the top of the screen, below anything else that also stays static, even when the retail client scrolls up or down the webpage; and

      2. (ii)

        be included as described in (i) on each linked webpage on the website or page on the application relating to the relevant investment;

    2. (b)

      a television broadcast, be prominently fixed on the screen for the duration of the broadcast.

COBS 4.7.6I G

21The FCA expects firms to take account of the latest version of the international Web Content Accessibility Guidelines (WCAG) accessibility standard when designing how the risk warning will be displayed: https://www.w3.org/WAI/WCAG21/quickref/

COBS 4.7.6J R

21The financial promotion must not contain any design feature which has the intent or effect of reducing the visibility or prominence of the risk warning or risk summary.

[Note: The FCA has also issued non-Handbook guidance on prominence in financial promotions. See https://www.fca.org.uk/publication/finalised-guidance/fg-fin-proms-prominence.pdf

COBS 4.7.6K G

21For the purposes of COBS 4.7.6JR, design features which might reduce the visibility or prominence of a risk warning or risk summary include, but are not limited to:

  1. (1)

    using a font size for the risk warning or risk summary that is smaller than the standard size used in the financial promotion;

  2. (2)

    using a background colour that does not sufficiently contrast the text or makes it difficult for the client to read the text;

  3. (3)

    fading the text of the risk warning or risk summary;

  4. (4)

    placing the risk warning or risk summary at the bottom of the promotion or embedding it within other standard information, for example legal information or the firm’s contact details;

  5. (5)

    requiring additional links to be clicked in order for the full text of the risk warning to be seen;

  6. (6)

    using a font or background in the risk warning or risk summary in the same colours as the firm’s brand, or using a font or background in the same colours as the rest of the financial promotion; and

  7. (7)

    using a font or background in the risk warning or risk summary in the same colour as other forms of disclosure and standard information; the colour of the font and background should distinguish the risk warning or risk summary from other forms of information.

Requirements of digital risk summaries

COBS 4.7.6L R

21The relevant risk summary in COBS 4.7.6ER(3)(a)(ii) must be:

  1. (1)

    prominently brought to the retail client's attention, taking into account the content, size and orientation of the financial promotion as a whole;

  2. (2)

    clearly legible, contained within its own border and with bold and underlined text as indicated in COBS 4 Annex 1R;

  3. (3)

    statically fixed and visible in the middle of the screen; and

  4. (4)

    the main focus of the screen.

COBS 4.7.6M G

21The FCA expects firms to take account of the latest version of the international Web Content Accessibility Guidelines (WCAG) accessibility standard when designing how the risk summary will be displayed: https://www.w3.org/WAI/WCAG21/quickref/

COBS 4.7.6N R

21The financial promotion must not contain any design feature which has the intent or effect of reducing the visibility or prominence of the risk summary.

[Note: The FCA has also issued non-Handbook guidance on prominence in financial promotions. See https://www.fca.org.uk/publication/finalised-guidance/fg-fin-proms-prominence.pdf]

COBS 4.7.6O G

21For the purposes of COBS 4.7.6NR, design features which might reduce the visibility or prominence of a risk summary include, but are not limited to:

  1. (1)

    using a font size for the risk summary that is smaller than the standard size used in the financial promotion;

  2. (2)

    using a background colour that does not sufficiently contrast the text or makes it difficult for the retail client to read the text;

  3. (3)

    fading the text of the risk summary;

  4. (4)

    placing the risk summary at the bottom of the promotion or embedding it within other standard information, for example legal information or the firm’s contact details;

  5. (5)

    requiring additional actions to be taken by the retail client, such as requiring additional links to be clicked in order for the full text of the risk summary to be seen;

  6. (6)

    using a font or background in the risk warning in the same colours as the firm’s brand, or using a font or background in the same colours as the rest of the financial promotion; and

  7. (7)

    using a font or background in the risk warning in the same colour as other forms of disclosure and standard information; the colour of the font and background should distinguish the risk summary from other forms of information.

COBS 4.7.7 R RP
  1. (1)

    5Unless permitted by COBS 4.7.8 R, a firm must not communicate or approve a direct-offer financial promotion relating to a non-readily realisable security a P2P agreement or a P2P portfolio13 to or for communication to a retail client without the conditions in (2) and (3) being satisfied.

  2. (2)

    The first condition is that the retail client recipient of the direct-offer financial promotion is one of the following:

    1. (a)

      certified as a ‘high net worth investor’ in accordance with COBS 4.7.9 R;

    2. (b)

      certified as a ‘sophisticated investor’ in accordance with COBS 4.7.9 R;

    3. (c)

      self-certified as a ‘sophisticated investor’ in accordance with COBS 4.7.9 R; or13

    4. (d)

      certified as a ‘restricted investor’ in accordance with COBS 4.7.10 R.

  3. (3)

    The second condition is that the11firm itself or:13

    11
    1. (a)

      the person who will arrange or deal in relation to the non-readily realisable security; or13

    2. (b)

      the person who will facilitate the retail client becoming a lender under a P2P agreement or a P2P portfolio,13

    will comply with the rules on appropriateness (see COBS 10 and COBS 10A) or equivalent requirements for any application or order that the firm or13person is aware, or ought reasonably to be aware, is in response to the direct offer financial promotion.

COBS 4.7.8 R RP

5A firm may communicate or approve a direct-offer financial promotion relating to a non-readily realisable security, a P2P agreement or a P2P portfolio13 to or for communication to a retail client if:

  1. (1)

    the firm itself will comply with the suitability rules (COBS 9 and 9A11) in relation to the investment promoted; or

  2. (2)

    the retail client has confirmed before the promotion is made that they are a retail client of another firm that will comply with the suitability rules (COBS 9 and 9A11) in relation to the investment promoted; or

  3. (3)

    the retail client is a corporate finance contact or a venture capital contact.

COBS 4.7.9 R RP
5
  1. (1)

    13A certified high net worth investor, a certified sophisticated investor or a self-certified sophisticated investor is an individual who has signed, within the period of twelve months ending with the day on which the communication is made, a statement in the terms set out in the applicable rule listed below and as modified by (2):13

    1. (a)

      certified high net worth investor: COBS 4.12.6 R;13

    2. (b)

      certified sophisticated investor: COBS 4.12.7 R;13

    3. (c)

      self-certified sophisticated investor: COBS 4.12.8 R.13

  2. (2)

    Each of the statements in (1), when used in relation to non-readily realisable securities, P2P agreements or a P2P portfolio, must, as appropriate, be modified as follows:13

    1. (a)

      in all of the statements, any references to “non-mainstream pooled investments” must be replaced with references to “non-readily realisable securities” or “P2P agreements or P2P portfolios”, as applicable; 13

    2. (b)

      in the statement in COBS 4.12.8R, the reference to “unlisted company” must be replaced with a reference to “P2P agreement or P2P portfolio”; and13

    3. (c)

      in the statement in COBS 4.12.8R, the reference to “private equity sector, or in the provision of finance for small and medium enterprises” must be replaced with a reference to “provision of finance, resulting in an understanding of the P2P agreements or P2P portfolios to which the promotions will relate.”13

COBS 4.7.10 R RP

5A certified restricted investor is an individual who has signed, within the period of twelve months ending with the day on which the communication is made, a statement in the following terms, substituting “P2P agreements or P2P portfolios” for “non-readily realisable securities”, as appropriate13:

“RESTRICTED INVESTOR STATEMENT

I make this statement so that I can receive promotional communications relating to non-readily realisable securities as a restricted investor. I declare that I qualify as a restricted investor because:

(a)

in the twelve months preceding the date below, I have not invested more than 10% of my net assets in non-readily realisable securities; and

(b)

I undertake that in the twelve months following the date below, I will not invest more than 10% of my net assets in non-readily realisable securities.

Net assets for these purposes do not include:

(a)

the property which is my primary residence or any money raised through a loan secured on that property;

(b)

any rights of mine under a qualifying contract of insurance; or

(c)

any benefits (in the form of pensions or otherwise) which are payable on the termination of my service or on my death or retirement and to which I am (or my dependants are), or may be entitled; or7

7 (d)

any withdrawals from my pension savings (except where the withdrawals are used directly for income in retirement).

I accept that the investments to which the promotions will relate may expose me to a significant risk of losing all of the money or other property invested. I am aware that it is open to me to seek advice from an authorised person who specialises in advising on non-readily realisable securities.

Signature:

Date:”

COBS 4.7.11 G

8 COBS 4.7.7R does not apply in relation to credit union subordinated debt or to deferred shares issued by a credit union. Firms are reminded that CREDS 3A contains requirements regarding the retail distribution and financial promotion of these instruments.

COBS 4.7.11A G

20 COBS 4.7.7R does not apply to speculative illiquid securities. Firms, TP firms and Gibraltar-based firms (having the same meaning as in the Gibraltar Order) are reminded of the restrictions on financial promotions in relation to speculative illiquid securities in COBS 4.14.

COBS 4.7.12 G

13Where a firm communicates or approves direct offer financial promotions relating to both non-readily realisable securities and P2P agreements or P2P portfolios, the condition in COBS 4.7.7R(2) may be satisfied by the retail client signing a combined statement that meets the requirements in COBS 4.7.9R or COBS 4.7.10R, as applicable, in respect of both non-readily realisable securities and P2P agreements or P2P portfolios.

COBS 4.7.13 G

13In relation to a P2P agreement or a P2P portfolio, a firm may communicate to a retail client information about a P2P agreement or a P2P portfolio before needing to satisfy the conditions in COBS 4.7.7R(2) and (3), provided that the defining elements of a direct offer financial promotion are not present in that communication. This information may comprise, without limitation, mandatory disclosures applicable to that firm, such as those set out in COBS 18.12.24R to 18.12.28R, including information about:

  1. (1)

    the identity of the borrower(s);

  2. (2)

    the price or target rate, provided they are accompanied by a fair description of the anticipated actual return, taking into account fees, default rates and taxation;

  3. (3)

    the term;

  4. (4)

    the risk categorisation; and

  5. (5)

    a description of any security interest, insurance, guarantee or other risk mitigation measures adopted by the firm.

Risk summaries

COBS 4.7.14 R

21Where a rule in this section requires a firm to communicate a risk summary selected from COBS 4 Annex 1R, the firm must either:

  1. (1)

    provide the risk summary as it appears in COBS 4 Annex 1R; or

  2. (2)

    provide a version of the risk summary in COBS 4 Annex 1R in appropriately amended form, provided that:

    1. (a)

      the firm has a valid reason for each amendment;

    2. (b)

      the firm makes a record of each amendment and the reason for it;

    3. (c)

      any alternative or additional text is in plain English; and

    4. (d)

      the amended risk summary does not take longer than around 2 minutes to read.

COBS 4.7.15 G

21For the purposes of COBS 4.7.14R(2), the following reasons are considered to be valid:

  1. (1)

    the relevant part of the risk summary in COBS 4 Annex 1R would be misleading in relation to the particular investment;

  2. (2)

    the relevant part of the risk summary in COBS 4 Annex 1R would be irrelevant in relation to the particular investment;

  3. (3)

    the risk summary in COBS 4 Annex 1R does not include a risk that is relevant to the particular investment and it is appropriate for that further risk to be included;

  4. (4)

    the sole purpose of the relevant statement in the risk summary is to include a hyperlink to a webpage and the medium of communication does not permit the incorporation of a link.

This list is not exhaustive.